Can't get image to show

[jgprather]

Hello:

I'm working on my family's non-profit foundation's website. I updated the lefthand menu by adding new categories and using a new version of our logo that has the trademark registration.

I got the new logo as an .eps file, reduced the size and saved it as a .gif file. I don't know too much about file types and their restrictions, etc., but Photoshop didn't give me any "warnings."
I've placed the logo on the site, uploaded the files correctly, but the logo will not show up. When I open the logo in Photoshop, it comes up as 148K, but in my Fetch window (where all the files are uploaded to) it comes up as 639K. I don't know if this is part of the problem or not.

If someone could view the page and see if they see anything wrong, that'd be great. When loading the homepage, in my browser (Mozilla), the image icon will show and the square where the logo goes will show and then it all just disappears. I don't get it. When looking at the page, the logo should be in the upper-left hand corner about the red-lettered page titles.

http://www.thebigfunbox.org

Thanks so much.

[Menard]

You have an index file in your images folder?

It is escaping me right now how to peek into that folder. Perhaps one of the others can do it. I was going to look into the folder with my browser, but the index file prevented that.

It is acting like there is a file there, but the browser can't read it, nor does it load.

If you have a way to upload the original file, even if you have to zip it, and put a download link here, I'll be happy to edit it for you myself.

[SensoVision]

Hi! I've just checked the page and wasn't able to see logo as well.
Guess the file is damaged since I was able to download it but not view. Also you seems to use jpg not gif is it right?

I was able to download that file but still can't open it or identify what's format is used, but it's not JPEG from what I can see.

My best guess is that you saved it incorrectly, maybe try using option "Save for web" (if I remember correctly it's name) it will let you optimize picture in a better way than usual "Save As" dialog and you'll be sure that image is saved correctly.
Also if you have troubles with saving it, and can trust .eps file, I can try convert it for you.

[jgprather]

Hey guys: sorry for not replying, I've been busy busy!

Here is the link to the graphic I can't get to show: http://www.thebigfunbox.org/logowourl.gif

I need it to be about 1/2 that size. Every time I take it into photoshop to reduce its size, it looks pixelated.

Thanks SO MUCH!

Whoever solves this problem for me will get a gold star!

[SensoVision]

hi Jgprather!
does your newly resized image look like one I've attached? If so I see  two ways for solving problem:
1st and the easy one: if you have this image in vector format or if it was created in photoshop where letters still not rasterized and try to size down every element to needed image size.
2nd you may try to blend edges of letters by changing pixel colors on the edges to one which make colors blend with background(e.g. for yellow letter use same color but with opacity). Or  you may try to use smooth tools although I'm not sure it would be any efficient.
3rd if you know and have fonts used for this logo you may try to draw it in small size.

As you see none of these methods are actually time wise especially last two. I also not sure if you can get any better results since panelization is appear because quantity of pixels used to represent same image is 1/2 times of previous amount. So unless you change angle of letters or colors I doubt you can make it look better.

Sorry can't have better idea how could it be done in better way, so guess gold star isn't for me

Let me know if I can help you more.

[jgprather]

SensoVision:

Would it help if I emailed you a .psd file or .eps file of the logo. Could you get better results with either of those?

Thanks.

[Andy]

I don't understand, what's wrong with the image SensoVision posted? It looks fine to me.

Remember that people's time is valuable and not to push them too hard when they already did a lot to help you.

[SensoVision]

Would it help if I emailed you a .psd file or .eps file of the logo. Could you get better results with either of those?

Sure, I can check it but don't know if would be able to do anything, let me know where psd is and I'll see if anything could be done.
But as I said problem isn't in image resizing but in the way it's done, so I probably wouldn't be able to do much.

I don't understand, what's wrong with the image SensoVision posted?

there is kind of zig-zag on letter "I" for example, if I understand correctly this is causing the problem.

Remember that people's time is valuable and not to push them too hard when they already did a lot to help you.

Thanks, Andy!
Indeed as Andy said I'm pretty busy lately so can't give you much time to help out, but will do what I can, maybe my girlfriend take a look to your PSD and see what could be done once she finish with her project.

[donecweb]

Hey guys: sorry for not replying, I've been busy busy!

Here is the link to the graphic I can't get to show: http://www.thebigfunbox.org/logowourl.gif

I need it to be about 1/2 that size. Every time I take it into photoshop to reduce its size, it looks pixelated.

Thanks SO MUCH!

Whoever solves this problem for me will get a gold star!

Here is your image after it is changed from indexed format to RGB, blown up in resolution to 600 pixels per inch and resized by 200 %. Then reduced to 25 % and saved in the png format. producing this 12.5 kb image using GIMP which is free and will run under Windows or Linux.

[SensoVision]

nice job, Don! it's really looking better than one I've did with GIMP too I wouldn't thought that such manipulation would help in making better quality. I'm going to experiment with this myself to see if it will work for me too.

[donecweb]

Denis, Thanks for the kind words. I've been using that process since I was working with graphics on my old Vic 20 many ears ago.

[Andy]

Now I see the difference. Yes Denis's  "I" was ragged.

I just copied the original gif image to Paint Shop Pro and changed the color depth to 65 million colors and then resized to 50% This gave the same result as donecweb apart from the SM mark next to the "X" which was too small to be seen. I guess donecweb added a visible version later?

So the trick is to increase color depth before manipulating image sizes.

[SensoVision]

yeah it's look like problem was really in indexed colors, as with mode changed to RGB I've got results similar to image of Don, although it's still look a bit better so changing to higher resolution seems to produce better results.

[Andy]

changing to higher resolution seems to produce better results

for the Gimp maybe. In Paint Shop Pro the result was just as good without having to magnify the image. No I don't want to spend time posting an image.

[jgprather]

wow, y'all are hardcore! awesome!

the logo is all squared away now. thanks everyone