Need quick help with formmail.php - not working

[Shaken]

Hi guys,

I need to get a fast resolution on this so any help is greatly appreciated.

I've been trying to get a clients formmail working but i'm having problems...

I'm no php wiz, but I got it working on my site fine a while back, and i've just replicated what was needed on the clients site (changing the relevant info of course), but I still can't get it to operate...

It simply consists of the formail.php, the contact.htm and confirmation.htm pages.

Now the only code that needs changing (from what I use on my site) is the following - subbing in the actual domain info for the client. The rest of the php file I haven't touched, so i'm assuming it's ok as it works fine on my own site.

Code:

$recipient = "info@clientsdomain.com.au";

// if the redirect option is set: redirect them

$redirect = "http://www.clientsdomain.com.au/confirmation.htm";

// referers.. domains/ips that you will allow forms to reside on.

$referers = array('clientsdomain.com.au');

When you fill out the contact form and click on 'submit' it just loads to the formail.php file in the next window (shows up blank etc), not the confirmation.htm file that it should. It doesn't bring up any errors at all.

Why is it not working for this site?

They are on the exact same host as I am and I have done the exact same process with them as I did with myself to get it to work for me. Mail is working fine by itself - i sent a test email from my account to theirs and then replied back...that's all working fine. It's the php side of things that is the issue, and I have no idea how to go about fixing it...

Any help would be appreciated...

[SensoVision]

Hi man! Sorry for delay, many folks are off because of holiday time, and I was busy with home problems. Will try to help you if it's not too late.
First of all, is permissions are set correctly? Sometimes wrong permissions could cause really weird bugs.
Also I'm using mail script which wrote on my own so not familiar with formail, it would help if I can check it's code as it could give me a clue what's wrong. Can you provide me with it's code?(it seems that on the web available several scripts with same name).

[Shaken]

Hi man! Sorry for delay, many folks are off because of holiday time, and I was busy with home problems. Will try to help you if it's not too late.
First of all, is permissions are set correctly? Sometimes wrong permissions could cause really weird bugs.
Also I'm using mail script which wrote on my own so not familiar with formail, it would help if I can check it's code as it could give me a clue what's wrong. Can you provide me with it's code?(it seems that on the web available several scripts with same name).

I've had xmas day off here, but now it's back to work for me...

File permission is set to 755
Code can be found here

[Shaken]

Resolved 

[SensoVision]

Code:

Sorry to hear that you have to work during holidays, I know from my own experience this feeling as spend few times New Year(which in my country most celebrated day of the year) working or studying :-\

Regarding your problem, I've checked script you've showed me and it seems that you either modify your script or pointed me to different version as code you provide in your first post contain $redirect variable which isn't appear in code found under URL, but guess that's not an issue as long as you didn't modify the rest of script.

I know you've said that you're on the same host, but actually you could be on different servers and it's all up to admin how they setup them, I know from experience that setup could be different and some thing which apply to one site may not apply to another hosted on same hosting... That's why it could be worth to check everything.

Since I can't see or have access to your client's site, I'll try give you few ideas what may help you identify the problem:
1. let's start with checking if PHP is working fine for client's account, if any of PHP scripts are working you may skip this, if not just make a file like this:
[code=test.php]
<?php
Echo "This is just a test :)";
phpinfo();
?>

If you will be able to see output, than problem is probably in something else... BTW if possible I would recommend to create this file in same directory and same permissions as formmail.

2. Some servers have different setup and may not work with shot version of PHP tags "<?" used in the given script, that's why for compatibility reasons I'm suggesting you to change opening tag for "<?php". Also for some reason source doesn't have PHP closing tag, I know that most times it would work without it, but I believe it wouldn't harm to add one at the last line "?>"
3. can you try to comment out $redirect variable, this should give you default message. I'm just trying to eliminate any redundant option so if we got a problem it would be located in formmail.php for sure.
4. if everything above didn't help you may wish to see if script is actually able to receive any data you may do this like this:
just find this part of code:

Code:

// send it off
mail_it(stripslashes($content), ($subject)?stripslashes($subject):"Form Submission", $email, $recipient);

and replace it with something like this:

Code:

// send it off
echo "Test if form could recieve submitted the data:<br />", $content, "<br />";
mail_it(stripslashes($content), ($subject)?stripslashes($subject):"Form Submission", $email, $recipient);

[/code]

Hope that if it doesn't help at least it would bring more light on the source of the problem, let me know what you come up with.

[SensoVision]

ups seems I'm too late
will you share what was causing the problem?

[Shaken]

I had tried several different form mail scripts (may have pointed you to one that I had done and since changed etc), but I was having issues with them all, so obviously fiddled with something that they all needed.

There was some code that I messed up (as I mentioned earlier i'm no php coder - I hate the stuff with a passion  )...I followed it up with my host after not getting anywhere with it, and they rectified the problem for me. The format of the php syntax in the file was invalid apparently. It wasn't much, but enough to stop me in my tracks. Anyhow, it's all working good now. 

Thanks for your help though mate.

[SensoVision]

Thanks for your help though mate.

not at all, too bad I can't answer earlier as wasn't on PC for whole day.

. The format of the php syntax in the file was invalid apparently. It wasn't much, but enough to stop me in my tracks. Anyhow, it's all working good now.  Wink

Guess that it could be problem with php opening and/or closing tags... you may try to check it some day if curious